On 13th May 2026, the European Commission proposed new rules to make seamless travel across Europe a reality. The three proposals adopted today simplify planning and booking for regional, long-distance and cross-border travel, particularly for rail journeys involving multiple operators, and ensure better protection for rail passengers for the entire journey.
The proposals address existing obstacles of cross-border travel. To create a smoother travel experience for passengers and advance the EU's climate objectives, the Commission proposes measures enabling single-ticket bookings across multiple rail operators, making the rail market more transparent and accessible. Passengers will be able to find, compare and purchase services combined from different rail operators into one single ticket, which can be bought in one transaction on a ticketing platform of their choice. This can be an independent platform, or the rail operator's ticketing service.
In the event of missed connections during multi-operator rail journeys, passengers with a single ticket will benefit from new, full passenger rights protection, including assistance, rerouting, reimbursement and compensation.
Find more information on the Commission's Press Corner.