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Read-out of the College meeting / press conference by European Commission Executive Vice-President Raffaele FITTO and Commissioner Apostolos TZITZIKOSTAS on the passenger package

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Thank you, Vice President Fitto.

Ladies and gentlemen, freedom of movement is indeed one of Europe's greatest achievements.

Today we are taking it a step further.

By making travel across all 27 member states simpler, smarter, and more passenger friendly.

With digital tools and integrated mobility services,

Europeans will be able with a click of a button to plan, compare.

And purchase multimodal journeys across borders, while benefiting from stronger rail passenger rights,

greater transparency and better protection every step of the way.

Rail is one of the safest,

most comfortable and most sustainable ways to travel.

Europe has already more than 200,000 kilometers of railway lines connecting our countries,

connecting our regions, and connecting our cities.

But despite the enormous work and the enormous network that we have,

too many Europeans still experience rail traffic as complicated. Passengers tell us the same things. Finding the best route can be difficult. Comparing prices is frustrating. Booking cross-border journeys. Is too complicated.

Passenger rights in the event of a missed connection, are not clear.

In short, Europe has very good rail infrastructure in most cases,

and we are working, of course, to improve it further.

Investing in cross-border links and high speed rail.

But we do not have yet a truly seamless passenger experience. But today we are changing that. With passenger package we are presenting.

Covering multi-modal booking, rail ticketing,

and rail passenger rights, we are lifting.

In other words,

these barriers making regional long distance and cross-border rail travel easier to plan and to.

Of course It is very important To know that this is about making European mobility work better for people. Our vision is very clear here. One journey, one ticket.

Passengers should not need to navigate through multiple websites,

compare disconnected systems, or worry whether their tickets are compatible. With another one.

They should be able to easily search, compare,

combine and buy transport options across different operators and across different modes of transport,

whether train, bus or air.

They should be able to do so with full transparency on prices,

conditions and, where feasible, greenhouse gas emissions.

Transparency and fairness are at the heart of this package that we present today.

Passengers should be able to make informed choices.

And when they choose train, Booking should become a lot easier.

If, for example, a journey involves several trains operated by different companies across multiple Member States,

passengers should be able to buy that journey as a single ticket in one transaction.

Most importantly, If something goes wrong, If the first train, for example, is delayed.

If a connection is lost, Passengers will be fully protected.

That means Clear rights to assistance, rerouting, reimbursement or compensation,

of course, depending on the exact circumstances.

This is about providing passengers not only with convenience, but also with confidence.

At the same time, minimum connection times will be respected when single tickets are sold,

ensuring that these journeys are reliable.

Ladies and gentlemen,

today's package is also about opening up the European rail ticketing market and creating a fairer,

competitive environment.

Rail operators will be required to make their ticket data available to independent ticket vendors that wish to sell them.

So ticket companies will be able to offer more rail options to passengers,

also in combination with other modes of transport,

making it easier for passengers to find multimodal options.

Ticketing platforms owned today by major rail operators in Europe will also need to sell or relink tickets from competing rail services when other operators request it.

This is a major step forward for transparency, but also for consumer choice.

Ladies and gentlemen As a first step, within 12 months after the new rules enter into force,

major rail ticketing platforms will have to display timetable information for all rail services operating domestically,

including the cross border connections departing from and arriving from the country.

In practice, this means that if passengers search for a train connection on a national rail operator's website,

they will also be available to see alternative rail services offered by competitors.

This matters because, in our view, transparency drives competition,

and competition always benefits passengers.

So we strongly believe that these new rules can also contribute to more affordable rail travel over time,

lowering The train ticket prices because easier comparison of ticket prices and services encourages operators to compete and offer more attractive ticket prices.

But this package is not only good for passengers, it is also good for businesses,

including SMEs, innovation and the European rail sector as a whole.

Smaller and newer operators will gain better visibility and fairer access to customers.

Travel platforms and SMEs will be able to offer more integrated services.

As booking becomes simpler,

we expect more Europeans to choose rail more often.

That means more passengers for operators,

stronger connectivity across Europe, and more sustainable transport.

Ladies and gentlemen, as I said in the beginning,

Freedom of movement is one of Europe's greatest achievements.

But freedom of movement must also be easy to use in our everyday lives. Today's passenger package brings us closer. To a truly integrated European transport area.

One where traveling across borders is as simple as seamless as possible.

One journey One ticket Full rights for the passengers.

That is the direction we are moving in.

This is the future And this is exactly what this package is about. Thank you.

Media information
ID I-289577
Date 13/05/2026
Duration 08:56
Location Berlaymont press room, Brussels
Institution European Commission
Views 312